IncidentPortal®
The
Next-Generation
of Alert Notification and Response
Incident Management Software |
IncidentPortal
is a secure Web-based enterprise solution for
monitoring, alerting, managing, and mitigating incidents.
IncidentPortal offers the most advanced and
comprehensive alert and notification capabilities
for sending, receiving, and sharing data over wired
and wireless devices. With IncidentPortal, people
will receive warnings earlier, respond faster, and
make better-informed decisions. IncidentPortal
delivers the right data to the right people at the
right time, anywhere on any device. |
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IncidentPortal provides the most
comprehensive monitoring and alert notification and
response capabilities on the market. IncidentPortal is a
next-generation incident management tool that
incorporates the lessons-learned from designing
mission critical wireless emergency response systems for NASA and the
US Air Force.
Key Features of IncidentPortal
The
IncidentPortal is as an
“intelligent” information broker (middleware),
delivering the right data to the right people
at the right time, and allowing those people to
act on the data from their wireless devices.
IncidentPortal is built on our
AlertWorks®
components: Java building blocks that provide
monitoring, alerting, and incident management
capabilities. IncidentPortal's capabilities are
accessed via a user-friendly Web interface.
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One-Way and Two-Way Wireless Alert Notification
and Response |
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IncidentPortal supports one-way and two-way
alerting to: pagers, phones, PDA’s and PC’s via
text messaging, email, paging, or voice (using
our telephony option). IncidentPortal
supports the following protocols: SMS, SMTP,
WCTP, TAP, SNPP.
This
flexibility means that IncidentPortal
will support the devices you use today and those
that you will purchase in the future to maximize
your investment.
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Workflow-Based Automated Escalation and Workflow |
IncidentPortal allows you to set up
predefined scenarios that instruct
IncidentPortal whom to alert, (by names or
groups), when to alert, what content to send,
how to alert (which devices), and escalation
methods (group alerts, call trees, round robins,
etc.). You can also define how often to send
updates and reminders. All of these options
ensure that your responders receive the unique
and specific content that they need quickly.
IncidentPortal also provides the capability
to send “Ad hoc” alerts for those situations
that are not covered by your predefined
scenarios.
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Visual Tracking of Alert Status |
IncidentPortal graphically displays the
status of all alerts, responses, and
escalations. Also, it allows you to maintain
situation awareness of the status of your
responders, and enables 100% accountability.
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Automated Monitoring and Alerting |
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IncidentPortal uses the
AlertWorks
Data Broker to autonomously monitor external
data sources (e.g., chemical and biological
sensors) based on user-defined filters
(triggers). Upon detecting a trigger,
IncidentPortal automatically completes incident
reports, sends initial alerts, and sends updates
as needed. This relieves your staff from
time-consuming monitoring, logging, and alerting
duties.
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IncidentPortal Add-On
Options
Additional options
can be added to IncidentPortal to enhance the capabilities of the core
IncidentPortal system. These options include:
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Collaboration Tools
– Seamlessly integrated secure real-time collaboration tools,
including chat, screen sharing, and whiteboarding.
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Replication and Failover
– IncidentPortal is a mission critical application, so it can run
either standalone or on multiple computers simultaneously to
increase reliability and performance. These features enable
IncidentPortal to be highly scalable for mass notification and fault
tolerance
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Telephony
– Out-of-the-box, IncidentPortal delivers state-of-the-art wireless
data interoperability. Interactive voice alerting and response can
be added for even further interoperability options. |
Benefits of
IncidentPortal
IncidentPortal will
revolutionize the way your organization
monitors, manages, and responds to critical
incidents. When integrated into
operations,
IncidentPortal
enables:
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Communications Interoperability
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Early warning
of incidents
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Faster
response times
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Improved
decision making
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Sharing of
data across organizations
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Better crisis
coordination
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Secure,
redundant communications
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Enterprise-wide workflow
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Download an
IncidentPortal Brochure.
If you are interested in using
IncidentPortal
to improve the operations of your enterprise or just wish to
find out more about this product please email us at
info@mobilefoundations.com.
Copyright 2001-2008 - mobileFOUNDATIONS,
Inc. - All Rights
Reserved |
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